📦 I want to return or exchange my goods

Please find the return form on the following page.

Free within 14 days

The piece you ordered doesn’t fit or you just don’t really like it? No worries, the return is on us!

You can return unworn and clean clothing in its original packaging within 14 days for free or exchange it for a different item. Mail your order to one of the following addresses.

Pro zásilky z Česka Queens Store s.r.o., Výhledy 424/25, 725 28 Ostrava – Hošťálkovice, Czech Republic

Pro zásilky z Česka Queens Store s.r.o., P.O. Box 84, 022 01 Čadca, Slovakia

Deutschland McPosta, Depot 2474 Queens, Schlossplatz 1-2, 08648 Bad Brambach, Deutschland

This is what you need to know about our returns:

Please make sure to return clothing that is unworn, unwashed, clean and in its original packaging. Only then can we make someone else happy. Did you not pick anything you want to exchange your order for? No need to worry, we will transfer your money back to your bank account.